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Members support lead to fees being slashed.

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Due to the excellent support that our Members have provided us, we are in the fortunate position to reduce and eliminate a number of fees. As a Member Owned Bank, we are constantly looking for opportunities to provide benefits to our Members and these positive changes are a clear example of us putting our principles into action. The more our Members support our Bank the better position the Bank is in to support you and the communities that you live and work in.

From 1 January 2019, you will benefit from the following changes:

Excess Transaction Fees
Reduced to $1.20
All in One Rewards Package Annual Fee
Reduced to $350 per annum
Unsecured / Secured Personal Loan Service Fee 
Reduced to $5 per month
Periodical / BPAY / Direct Transfer Payment Fee (Staff Assisted)
Free
Banklink Establishment Fee
Free
Banklink Cancellation Fee
Free

 

 

 

 

 

As a reminder to Members, you can use over 20,000 ATMs owned and operated by Banks Australia-wide (listed below) and not incur a Direct Charge. We have withdrawn from the rediATM network of around 3000 ATMS and should you use this network, a Direct Charge of $2.50 will be charged by the ATM owner from 1 January 2019.

  • NAB
  • Commonwealth Bank
  • Westpac
  • ANZ
  • BOQ - will not apply Direct Charge on their branch ATMs. All their offsite ATMs like BP Service stations, etc, will incur Direct Charge 

We will be rebranding our ATMs in our Branches, which you will notice over the coming weeks. These ATMs remain free of charge and members can still transact for free over the counter in the Branch Network. You can also join the thousands of members that have taken up our digital services by downloading our Banking App from the Apple or Google Play Stores or by loading your Visa Card into your digital wallet.

Should you have any questions in relation to the changes or any of our Digital Services, please contact us during normal business hours on 1300 65 4477.