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Changes to your online banking system

Updates are coming

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As of Tuesday 13th February, new features will be added to improve your online banking experience. With the launch of the New Payments Platform, you may notice some changes to the transfer page on Internet/Mobile Banking and the Banking App. With these changes we would like to remind our members the importance of online security and password protection. Here's some tips to bank safely:

1. Protect your identity

Your personal details are private and invaluable. Don't share your personal details and account information to soliciting persons or entities that may be suspicious.

2. Don’t respond

Ignore suspicious emails, letters, phone calls or text messages – press ‘delete’, throw them out or just hang up.

3. Don’t let scammers push your buttons

Scammers will play on your emotions to get what they want - be aware.

4. Resist the personal touch

Watch out for scammers posing as someone that you know and trust, or pretending to know you. It's important to protect your identity and if you're suspicious that you have been scammed - report it to us.

For more information visit http://www.scamwatch.gov.au