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Are you ready to Reboot your Privacy!

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As our day-to-day online activity shifts even further during the COVID-19 pandemic, Privacy Awareness Week is an important reminder to Reboot your privacy. Privacy Awareness Week (PAW) is an annual initiative of the Asia Pacific Privacy Authorities forum. It is held every year to promote and raise awareness of privacy issues and the importance of protecting personal information. 

Here are a few tips that can make a difference to your digital privacy

1. Personal Information

Make sure you know who is getting your personal or financial information. Don’t give out personal information on the phone, through the mail or over the Internet unless you’ve initiated the contact or know who you’re dealing with.

If a company that claims to have an account with you sends an email asking for personal information, don’t click on links in the email. Instead, type the company name into your web browser, go to their site and contact them through customer service. Or, call the customer service number listed on your account statement.

Keeping your personal information secure is highly important to your bank, we will never ask for your account information via an email!

2. Switch to e-Statements

Receiving you monthly statements in the mail can increase the risk of your personal information being stolen. Do you trust that your mailbox is secure? Would you leave $1,000 in cash in your mailbox and trust it would still be there in a week? By switching to e-Statements you can only access your statements by logging into internet banking, protecting your personal information and potentially protecting yourself from identity theft.

3. Log out every time

Closing a browser or typing over an address is not the same as logging out. Shut down apps when you’re not using them and make a habit of logging out of websites when you’re done. Most online banking applications automatically time out, but its cyber-smart to click ‘log out’ every time.

4. Check the machine

One of the most common ways a scammer will try to get access to your bank account is at the ATM. This is usually done by installing a ‘skimmer’ over the card reader, which captures the data on your card when you place it into the machine. The scammers then use that data to create a dummy card, which can also be used to access your account.

Always check before using ATMS especially if they aren’t owned by a bank looking for:

  • Any signs of tampering
  • Anything that looks out of place
  •  Anything that seems to move when touched

And always cover your pin!

5. Check your balance

Banks are usually quite effective at detecting suspicious activity on their customers’ accounts, but they're not perfect. So check your account balance regularly. When you do, go through your transactions and make sure they match up to what you’ve spent. If you have a joint account make sure your partner does the same.

6. Keeping your personal information up to date

It is important to keep you bank up to date with your personal information, if for any reason we may have to contact you about your account. We want to make sure we can reach you in a timely manner.

For more information on privacy week, please click here

If you notice any signs of fraudulent activity on your account contact: 1300 35 4477